Isourse Technologies specializes in enabling e-commerce and supply chain businesses by optimizing processes. With over 23 years of experience, we bridge the present to the future of smart industries. Our AI-driven HRMS simplifies employee management, particularly for blue-collar workers, addressing the challenges faced by enterprises in this sector. The Indian workforce, largely blue-collar, requires efficient management solutions, especially with the rise of concepts like hyperlocal commerce. Isourse's AI-driven HRMS tackles this issue, as evidenced by our successful implementation for a logistics client managing 15,000 employees.

Human Resource Management

Every firm depends on its human resources, and it is essential to care for this priceless asset. The HR staff is overburdened with minute but important responsibilities that are relevant to the employees. The organization's operating flow is hampered if such operations are altered or delayed. The administrative part of an HR’s job restricts them to focus on their core job operations, i.e., building internal communication, employee training, ensuring compliance and safety, and many more. Confidential Document ©Isourse Technologies Pvt Ltd www.isourse.comThe Indian logistics industry tends to onboard thousands of riders for last-mile delivery and all these employees contribute to the increasing number of blue-collar workforces. Manually managing such a diversified group of employees and maintaining their records is an extremely perplexing job. For large enterprises, these numbers can be very high, and a single mismanagement adds to the ultimate cost of the organisation.

Concept Of An AI-Driven Employee Visibility Model

In the era of smart industries, optimization precedes automation for cost efficiency and operational speed. Industry 4.0 integrates AI extensively, crafting agile automation solutions. HR processes, split into transactional and strategic functions, benefit from AI-driven HRMS, automating tasks like attendance, onboarding, and payroll, enhancing productivity and managerial insights.

Concurring Every Challenge

Before implementation, Isourse thoroughly analyzed the client's business processes to optimize every operation. During the assessment of HR operations, it was observed that the HR team was heavily burdened with tasks like roster and shift creation. By introducing our intelligent biometric device and HRMS solution, we eliminated these tasks, freeing up the entire HR team.

Challenge 1: Capturing Attendance on A 24-Hour Scale Within Two Days
Our client faced errors in capturing attendance for 15k employees due to manual rosters. Our solution enabled error-free attendance via mobile apps and biometric devices.

Challenge 2: Filtering Ghost Employees
Identifying ghost employees manually in large organizations is impossible. Our predictive model detects anomalies like continuous work hours and location discrepancies. This aids HR in taking disciplinary actions and reduces costs.

Challenge 3: Instant Multi-Person Attendance Capturing
Traditional biometric devices can only capture one person's attendance at a time, leading to chaos and delays with large teams. Our AI-driven face recognition tool captures five people's attendance simultaneously, improving efficiency and employee experience.

Challenge 4: Multi-Location Attendance Capturing
Large enterprises with multiple workplaces face challenges in managing teams across various locations. Our solution integrates biometric devices from different sites, generating integrated reports for improved visibility. By auto-registering employee faces at designated locations, we ensure contactless biometric control and streamlined onboarding.

Challenge 5: Verified Employees
In the gig economy, verifying blue-collar employees poses challenges. Our paperless onboarding streamlines this process with background verification. Integrating marketplaces allows onboarding with verified credentials like Aadhaar, PAN, and CIBIL. Candidates undergo BGV before being onboarded.

Challenge 6: Excess Human Resource Management Cost
Manual HR processes were straining our client's budget and workforce efficiency. Without accurate reports, identifying underperformers was challenging. With our AI-driven model, HR costs were cut by 11%, deadwood identified, and clerical tasks automated, reducing the need for extra HR staff.

Challenge 7: Geographically Diverse Employee Management
Our client's blue-collar staff, including riders and on-site workers, faced attendance tracking challenges due to their mobile work nature. Our solution, a mobile app with GPS and geofencing, simplifies attendance tracking. Employees can punch in/out via the app, integrating attendance data on a centralized dashboard.

Challenge 8: Payroll and Vendor Pay-Outs
Managing all the vendors and their finances was an issue faced by our client and through our HRMS, we automated the whole process. Through a custom rate matrix, the system automatically generates salary slips and releases vendor payments.The HR/ Management can set custom salary rules which are integrated with attendance and the system can auto-generate the salary slips according to the reports.

The Ultimate Human Resource Solution

Our HRMS addresses industry-wide challenges with features like paperless onboarding, WhatsApp alerts for mis-punches, productivity reports, and multi-layer approval mechanisms. It optimizes HR processes, enhances employee experience, and fosters accountability, ensuring efficient and streamlined operations across diverse industries.

Learnings

With the use of AI and Blockchain technology, we can achieve a strategic consonance that is the need of the hour. With the rise of the gig workforce, it is important to create a solution that benefits both the employer and the employee.